Airport Ground Services (Post Graduate)

Airport and its operations can’t be managed without ground staff. They play a very important role in the smooth functioning of Airline, and they cannot be replaced by computers or machines. This means that ground staff jobs are here to stay and require well trained professionals. Ground staff jobs are generally tricky; they get paid handsomely and given other facilities. To be a ground staff worker, you need to possess problem solving attitude and come up with creative solutions for unexpected problems by considering every costumer is valuable and satisfy him/her with best of your abilities.

There are many duties and responsibilities to be ground staff of any Airline, but ensuring the safety and making the passengers feel ease, who are traveling through the airport is the top priority. The ground team is kind of image builder for the Airline through their service and willingness to help. The staffs who working in an airport may remain unseen by most passengers, belong to what is known as ground handling; have got great impact on the success of each airline. Ground handling is an integral part of airline operations. Starting from the staffs at check-in counter to the staffs who putting their hands on aircrafts for its maintenance comes under this advanced trained people.

With the increase in the number of airports across the country, there is high demand for trained ground staff. Our job oriented ground staff course is devised to prepare young talents who aspire to be a part of the aviation industry. Nowadays first preference is given to trained professionals because they have the necessary knowledge and skills which are required to do the job at the airport like customer service, handling baggage claims, ticketing,inter department coordination, security and all. This Program is designed for students who intend to make a career in Airport Management.

The career in the Aviation industry for today’s young generation is quite promising. With the increasing number of private operated airlines, aviation sector has increased several job opportunities in this field. The position of Ground Staff is among one of them. This course is designed for individuals who wish to pursue a career in The Customer Support Functions of the Airline Industry and can be employed by: Domestic and International Airports (Ground Hostess, Reservation & Counter Staff, Customer Service)/ Airline Back office, Airline City Reservation Office, Airline Ticketing offices etc

Airport Ground Handling :

The ground staff are responsible for passenger service duties, which include the manning of check-in counters for departing passengers, as well as arrival and departure gates, To ensure passenger comfort, the ground crew is responsible for all cabin services, Passenger service agents are hired by airlines to attend to customers before, after, or between flights, Answering questions and assisting passengers with various needs, Taking reservations, Issuing tickets, Verifying passenger identification & printing boarding passes, Helping travelers to check in their baggage at ticket counters, Ensuring the delivery of baggage’s, Conducting security screenings of passengers and their baggage may be required as well.

Starting Course

Nvidia New Technologies Slides
Quiz: Mobile / Native Apps
18 questions

After Intro

Realistic Graphic on UE4
Volta GPU for optimization.
Deep Learning
Faq Content 1
Faq Content 2

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Enrolled: 36 students
Duration: 10 hours
Lectures: 4
Video: 9 hours
Level: Advanced


Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed